Amir H Llu

Stealing money from my account

I canceled my service with the Rebtel few years ago but I realized they steal money from my bank account every month for dollar is it going to the bank account in California USA
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Loss:
$200

Preferred solution: Full refund

User's recommendation: Stop doing fraud and stealing money from paper

Nakyanzi P

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Verified Reviewer

You disconnected my number from using robtel yet i srill have my minutes there

Rebtel - You disconnected my number from using robtel yet i srill have my minutes there
I want to know why you disconnected my number i was using it for the past weeks but yesterday I tried when am blocked may be
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Loss:
$30

Preferred solution: Un block me

User's recommendation: I recommend you to help me

Asadullah I

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| map-marker Kihikihi, Waikato

Rechargeable issue

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Rebtel - Rechargeable issue
Still I have issue Recharge In Afghanistan When she call to Customer Service in Afghanistan no one response
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User's recommendation: My partner still didn’t receive the recharge

Prince P Kvn

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Verified Reviewer

Wrongly charged $30

Rebtel - Wrongly charged $30
I saw a charge of $30 charges from Rebtel that l hasnt issued any transactions . I want my money back
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Loss:
$30

Preferred solution: Full refund

User's recommendation: I have no idea

Ralph E Btt

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Verified Buyer
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Verified Reviewer

My transfer is canceled I need my money back

Rebtel - My transfer is canceled I need my money back
MyThey canceled my transfer I want my money back joue you can help me to get my money back thats I need
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Loss:
$20

Preferred solution: Apology

Yander C Gty

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Verified Reviewer

Cancelar suscripción

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No puedo entrar a mi cuenta para cancelar mi suscripción a esta aplicación.anto como gracias por todoo el sírvicio proporcionado a mi y a mi familia Yander Carrión
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Pros:
  • Rapidez

Preferred solution: Cancelar mi suscripción

User's recommendation: Regular

Asadullah I

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Credit card Having Have receive

Rebtel - Credit card Having Have receive
Rebtel - Credit card Having Have receive - Image 2
Original review Feb 21, 2024
Two days ago I send a credit card to my friends in Afghanistan but still she didnt receive it Is it impossible can you check please whats the issue? I sent you the proof of purchase please as soon as possible check it Regards Asadullah ishaqzada
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Loss:
$19

Preferred solution: Full refund

Resolved
Chris O Atd

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Resolved: The credit l sends to a family member did not receive it.

Rebtel - The credit l sends to a family member did not receive it.
Updated by user Feb 08, 2024

Company fixed the issue and I have been provided with apology.

Original review Jan 09, 2024
I send bought a credit yesterday t he party didn't receive it. I was surprised that for the second time now the transaction was delayed, but since the first delay was delivered l didn't think it was a big deal, l even told my family member to wait till the next day which is today and yet she claim she never received it.
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Preferred solution: Deliver product or service ordered

Dasiah Iro

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Verified Reviewer

Very disappointed

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I just activated my service for 6 months but without taking my consent again, without informing me they have taken 42 out of my account now am asking for refund but no reply. Very poor
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Preferred solution: Full refund

Bavnish B

I cancelled my subscription plenty of time even i change my my debit card too but after 1 month they deducted charges frommy account u guys send me email too that my subscription was not renew

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i cancelled my subscription plenty of time even i change my my debit card too but after 1 month they deducted charges from my account u guys send me email too that my subscription was not renew but then how u guys reactivate my service i didnt put my debit details then how u guys deduct money from my account its too disgusting
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Preferred solution: i want my subscriction cancelled

Ayomide A Smx

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Verified Reviewer

My account have been blocked

Rebtel - My account have been blocked
Before my account been blocked i still top-up for my friend in Nigeria I tried to call then they block my account like I was so pissed off and this my second time reporting
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Pros:
  • It good

Preferred solution: I want to my account to be opened

User's recommendation: It a good app

Shedrack I Tib

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My refunds have not appeal in my account

Rebtel - My refunds have not appeal in my account
Rebtel - My refunds have not appeal in my account - Image 2
I made a transaction on 31st of January via Ria app so I decided to cancel the transaction still waiting for the refund can someone explain what is the delay all about
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Preferred solution: Full refund

Parwinder k Doy

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Verified Reviewer
| map-marker Maple, Ontario

I was using 4 months ago rebtel I use couple months now I never use but they taking money from my credit card continue Avery month 16$ Canadian dollar

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They taking money from my visa card every month why I don't understandthey don't have any toll free number where we can contact with them too bad too bad be aware guys before download this app I don't like honestly without using they taking money from my debit card
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User's recommendation: Don't use this app

MdAshrafulAlamSujan S

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Verified Buyer

I can't call any call

Rebtel - I can't call any call
I have bought a package of £10 to call to Bangladesh,but cannot call a single one. Can you please ensue my call???It is urgent.
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Preferred solution: I want to make call to Bangladesh. Pls ensure that..

Jose M Cyk
map-marker Redmond, Washington

Cobros indebido

Rebtel - Cobros indebido
Rebtel - Cobros indebido - Image 2
llevan 2 yossuna latacúpula dos recargás para México What yo no él autoriza¿Qué haces?oh recargaanguilaamada de socorro números y no él autorizado que se aga ninguna recarga automáticaático y ya loh anorte eco correoslo hagos meses segfluidos la remilgadoera ves Pensé que era un errorr no dije nada pero ya hoy bolloieron un sacoar dinero sin mi autorización
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Menur H

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Verified Buyer
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Verified Reviewer

Recharge

Rebtel - Recharge
Rebtel - Recharge - Image 2
October 1, 2023 I mobile top-up for amount $4 phone number +251913****12 but is not yet recharged. Please fix this problem otherwise return my payment.
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Loss:
$4

Preferred solution: Full refund

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