Rebtel
Rebtel Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Rebtel has a 1.7 star rating from 123 reviews with only 7% likely to recommend; most users report dissatisfaction and an 82% unfavorable distribution.
Key Takeaways for Future Customers
- Check recent Rebtel reviews for recurring issues before subscribing.
- Expect limited customer service options and slow responses on refunds and billing.
- Monitor subscriptions and auto-pay to avoid unexpected charges or membership renewals.
Negative Feedback / Risk Areas
- Frequent reports of failed top-ups and calls not connecting leading to lost funds.
- Multiple complaints about unauthorized charges, difficulty canceling subscriptions, and refund delays.
- Poor customer service access with many saying emails go unanswered and no phone support.
Positive Feedback
Some users find the app useful for international calling when it works and note occasional helpful email responses.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Rebtel has a 1.7 star rating from 123 reviews with only 7% likely to recommend; most users report dissatisfaction and an 82% unfavorable distribution.
Key Takeaways for Future Customers
- Check recent Rebtel reviews for recurring issues before subscribing.
- Expect limited customer service options and slow responses on refunds and billing.
- Monitor subscriptions and auto-pay to avoid unexpected charges or membership renewals.
Negative Feedback / Risk Areas
- Frequent reports of failed top-ups and calls not connecting leading to lost funds.
- Multiple complaints about unauthorized charges, difficulty canceling subscriptions, and refund delays.
- Poor customer service access with many saying emails go unanswered and no phone support.
Positive Feedback
Some users find the app useful for international calling when it works and note occasional helpful email responses.
Media from reviews
Louisville, Kentucky
I was charged for a service I never received
I paid to add some data to my friend's phone in Cuba. The money was deducted from my card; my friend never received the service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Saint Georges, Saint George
Topup declined
Why send top-up? It was blocked, so why was the payment blocked?
I need to send top-up to 234813****07, so why is it blocked? I always send top-up to that number.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Saint Georges, Saint George
Topup declined
Why send top-up? Why it declined that is what it is saying.
So I want to know what the problem is with the payment. I want to send top-up 234814****078.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo le a llegado la recarga ami familiar
El pasado día 24 de diciembre le puse una recarga a mi madre y no le ha llegado en cuba , y espero que me resuelvan el problema
- Ayuda a mi familiar a que se comunique n
- Que aveces tienes problema en que le llegue la recarga
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Luton, Luton
Ningun resultado positivi
An mandado la recarga al numero aquibocado le escribí un email urjentemente. Pero no responden ni resuelben la situation
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hobart, Tasmania
I paid $21 but I can't make call
I paid $21 from my Commonwealth Bank account, but I can't make a call. Upon checking my Rebtel app, it was still showing a zero balance, and I can't make calls.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUna recarga no recibida
Necesito que alguien me responda. Nunca me había pasado nada con esta aplicación. Quiero mi recarga que puse a mi familia.
Preferred solution: Full refund
User's recommendation: No compren con Rebtel
Phoenix, Arizona
NO Customer Service! Can't Cancel!
I signed up to try this company for international calls, after one month trial was over, where I did NOT make any calls, they continue to take money out of my account every month, When I saw this I tried to cancel and there is NO way they allow me to cancel, because they say they don't recognize my email, although they respond to my emails. There is NO person to talk to and NO way they allow you to cancel!! Stay away from this company!!!
User's recommendation: Stay Away!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chiang Rai, Chiang Rai
Resolved: Only Encounter With Rebtel's Support & I don't Want To Go Through That Again.
They tried to fix one account. But in the end I just crewated new accounts for the new numbers I had.
I lost a couple of USD but it was not worth chasing them.
USe this site to find their contact details and ping them directly. Their web site did not reveal contact info.
My wife's account was in the same state, but then I realised I could simply register anew with my wife's number. This stranded about USD 2, which I can live with.
So we're "back in business".
The timing was quite bad, as I was hit by a cascading set of dependencies just before I went abroad for two weeks. The country I visited can coerce you to give up your phone without what I would call due process, so I deleted a lot of stuff. I should have got a second phone.
Lesson learned.
Before leaving I deleted the password manager on my 6yo phone.
I tested reinstallation and found Android 11 is too old for the Google Play Store version. Urk!
Hyattsville, Maryland
Unable to make calls
Calls do not connect. I have 45 dollars in credit, so I don't understand why the calls are not going through.
Preferred solution: To resolve the issue
Southwark, Southwark
Issues
I am call my husbands uk number but he is in Sierra Leone. Am not been connected.
I need help to connect. The number is 0771387****.
But he is out of Britain. He is in sierra leone
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dallas, Texas
Cancel service and Refund money
I just downloaded the apps for testing and never used them, but they charged me $12. I am not happy with the service, so cancel the service and refund my $12.
Preferred solution: Full refund
Lehigh Acres, Florida
Recarga móvil
Hola, en el día de ayer usé una recarga móvil a un familiar en Cuba y no la han recibido. Por favor, necesito saber qué sucede.
Preferred solution: Full refund
Brighton, Brighton And Hove
Cant make calls
I regustered my phone with rebtel over a year ago and has been making international calls and sending dat bundles to my family but now i cant make calls as my number is said to be not regustered which is strange
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Atlanta, Georgia
Cancel membership
I need to speak to someone to cancel the membership today I purchased one time and they still charging me a dont want it any more
Preferred solution: Full refund
User's recommendation: Pick up the phone
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Portland, Oregon
Incomplete Balance Sent Through Top Up
Dear Sir or Madam,
I am reaching out to request assistance regarding a transaction I made. I sent $10.49 to the number +93 0745****22 (AF 575) in Afghanistan on December 8, 2025, at 11:14 AM. Unfortunately, it was received at AF 546 instead of AF 575.
I would appreciate your help in resolving this issue.
Thank you!
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