Skip to content
Rebtel

Rebtel

www.rebtel.com
What is your customer experience with Rebtel?

Rebtel Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Rebtel has 1.6 star rating from 123 reviews with only 7% would likely recommend; consumers report frequent disconnections, charges, and unresolved top‑up failures.

Key Takeaways for Future Customers

  • Read Rebtel reviews to check recurring billing and subscription issues before signing up.
  • Expect slow or difficult customer service when requesting refunds or canceling memberships.
  • Verify top‑up and call credit delivery promptly to avoid disputed charges.

Negative Feedback / Risk Areas

  • Unauthorized charges and repeated debits reported under billing and subscriptions.
  • Top‑ups or data not delivered prompting many refund requests.
  • Poor customer service access and account login or restriction problems.

Positive Feedback

Some users find the service good for calls when it works and a few report helpful email responses restoring access.

View full overview ›

Media from reviews

Rebtel - Top up send by mistake
Rebtel - Want to log in to my accountRebtel - Topup declinedRebtel - Topup declined - Image 2Rebtel - Topup declinedRebtel - Topup declined - Image 2Rebtel - No le a llegado la recarga ami familiar
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
money account number phone calls service credit card app refund
Filter review
Sort by
Khalid K Utq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Birmingham, England

Top up send by mistake

Rebtel - Top up send by mistake

Good afternoon. I sent a top-up by mistake to a different number.

That number is not working anymore.

Please, if it is possible to cancel the transaction or send the top-up to a different number. Thank you.

Loss:
$15

Preferred solution: Full refund

User's recommendation: If is possible to call me me please

View full review
Newton K Fls

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Cardiff, Cardiff

Want to log in to my account

Rebtel - Want to log in to my account

I tried making a call in the morning, but my app wasn't logging in. It kept on giving me an error to contact customer care.

Loss:
$18

Preferred solution: Deliver product or service ordered

View full review
Esther A Nkp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Saint Georges, Saint George

Topup declined

Rebtel - Topup declined
Rebtel - Topup declined - Image 2

Why send top-up? It was blocked, so why was the payment blocked?

I need to send top-up to 234813****07, so why is it blocked? I always send top-up to that number.

View full review
Esther A Nkp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Saint Georges, Saint George

Topup declined

Rebtel - Topup declined
Rebtel - Topup declined - Image 2

Why send top-up? Why it declined that is what it is saying.

So I want to know what the problem is with the payment. I want to send top-up 234814****078.

View full review
Angel p Hic

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No le a llegado la recarga ami familiar

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Rebtel - No le a llegado la recarga ami familiar

El pasado día 24 de diciembre le puse una recarga a mi madre y no le ha llegado en cuba , y espero que me resuelvan el problema

Loss:
$60
Pros:
  • Ayuda a mi familiar a que se comunique n
Cons:
  • Que aveces tienes problema en que le llegue la recarga

Preferred solution: Deliver product or service ordered

View full review
Farkhonda M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Oslo, Oslo County

Hvorfor jeg er abonnement hus dere, men jeg vil ikke være abonnent.

Hei,

Jeg har ikke abonnement på telefonnumre til Rebtal, men det trekker penger fra meg og sender 375 hver måned fra meg.

Kan dere kansellere det?

Mvh, Farkhonda

Loss:
$6

Preferred solution: Ta av meg fra abonnementet.

User's recommendation: Være passe på at ikke trekke fra kontoen uten å vite om det

View full review
Farkhonda M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Oslo, Oslo County

Hei Jeg har ikke abonnement telefonen...

Hei

Jeg har ikke abonnement telefonen nummere på Rebtal, men det trekker penger fra meg og sender 375 hver måned fra meg.

Kan dere kansellere det.

Mvh Farkhonda

Loss:
$6
Pros:
  • Sender bra
Cons:
  • Unauthorized withdrawal from account

Preferred solution: Full refund

User's recommendation: Be careful not to have money withdrawn from their account without permission.

View full review
Rose K Rlq
map-marker Washington, District Of Columbia

Could not reach anyone on the phone.

I have not been using Rebtel for years, but I still get charged a monthly fee. I don't want to pay for something I am not using. Please stop charging my card.

Loss:
$600

Preferred solution: Full refund

User's recommendation: Not at all.

View full review
Amirra Ycf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Luton, Luton

Ningun resultado positivi

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

An mandado la recarga al numero aquibocado le escribí un email urjentemente. Pero no responden ni resuelben la situation

View full review
Wilbert F Dmt
map-marker Minneapolis, Minnesota

Rebtel me falla

AI Highlights
  • - Automatic charges for added Rebtel numbers are unwanted.
  • - I want online pay only when adding minutes.
  • - Limit the system on my number and delete all data.

Yes, I see many numbers that are automatically added to Rebtel; they charge minutes for them. I don't know these numbers.

Only when I decide to add minutes do I pay online at Rebtel. I want this kind of action. Please limit this system for me. Please delete everything we do on this phone number.

I do not accept automatic payment plans for anyone.

I want you to verify and delete all this form. Thank you very much.

Preferred solution: Rebtel asido recarga unos numéros desde haiti yo no sabia este pago automatiquement

View full review
Jorge L Hfr
map-marker East Hartford, Connecticut

646548****

Quiero cancelar la aplicación porque yo no tengo cuenta con la empresa y se me cobra de mi tarjeta de banco.

Loss:
$39

Preferred solution: Full refund

View full review
Jo S Ldw
map-marker Houston, Texas

Unable to make calls

Error msg: Está numero esta suspendido Same msg is received for all attempted numbers. I suspect it is because I am in Mexico trying to call the U.S., but the app thinks I am in the United States.

Loss:
$3

Preferred solution: I want to use the service. I am unable to call Rebtel or chat as I am told I am inputting my info in the wrong format.

View full review
Eduardo T Kjb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Louisville, Kentucky

I was charged for a service I never received

I paid to add some data to my friend's phone in Cuba. The money was deducted from my card; my friend never received the service.

View full review
Sani Wgo
map-marker Askersund, Örebro County

I want return back my money

I sent an unlimited internet plan 8 times by mistake (914 kronor). I need to get my money back. Thank you.

Loss:
$90

Preferred solution: Full refund

View full review
Justus A Lnu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hobart, Tasmania

I paid $21 but I can't make call

I paid $21 from my Commonwealth Bank account, but I can't make a call. Upon checking my Rebtel app, it was still showing a zero balance, and I can't make calls.

Loss:
$21

Preferred solution: Deliver product or service ordered

View full review
Ana C Ssh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Una recarga no recibida

Necesito que alguien me responda. Nunca me había pasado nada con esta aplicación. Quiero mi recarga que puse a mi familia.

Loss:
$25

Preferred solution: Full refund

User's recommendation: No compren con Rebtel

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article