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Rebtel

Rebtel

www.rebtel.com
What is your customer experience with Rebtel?

Rebtel Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Rebtel has 1.7 star rating based on 124 customer reviews. 7% would likely recommend. Consumers are mostly dissatisfied and many request refunds or report failed calls.

Key Takeaways for Future Customers

  • Rebtel reviews show frequent billing and refund requests after unexpected charges.
  • Expect issues with making international calls and account/subscription access.
  • Customer service and dispute resolution are commonly reported as slow or unhelpful.

Negative Feedback / Risk Areas

  • Unauthorized charges and refund delays.
  • Subscription auto-charges and difficulty canceling membership.
  • Calls not connecting, missing credit, and poor customer service response.

Positive Feedback

Some users find the service good for calling when it works; a few report helpful email responses that resolved access issues.

View full overview ›

Media from reviews

Rebtel - Hello u guys charge me today for what I...
Rebtel - Top up send by mistakeRebtel - Want to log in to my accountRebtel - Topup declinedRebtel - Topup declined - Image 2Rebtel - Topup declinedRebtel - Topup declined - Image 2
View all media ›

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Show reviews that mention
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Terena Ugo
map-marker Lewisham, Lewisham

Double purchase

My suscripyion failed auto renew then I bought a 11. Soming £ plan then the 16£ plan renewed automatically

Preferred solution: Full refund

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Khalid K Utq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Birmingham, England

Top up send by mistake

Rebtel - Top up send by mistake
Updated by user Apr 13, 2026

Kkkkk

Original review Apr 11, 2026

Good afternoon. I sent a top-up by mistake to a different number.

That number is not working anymore.

Please, if it is possible to cancel the transaction or send the top-up to a different number. Thank you.

Loss:
$15

Preferred solution: Full refund

User's recommendation: If is possible to call me me please

View full review
Anonymous
map-marker Northampton, West Northamptonshire

Hello u guys charge me today for what I...

Rebtel - Hello u guys charge me today for what I...

Hello u guys charge me today for what I didnt send the money, can you send me my money back please???

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Newton K Fls

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Cardiff, Cardiff

Want to log in to my account

Rebtel - Want to log in to my account

I tried making a call in the morning, but my app wasn't logging in. It kept on giving me an error to contact customer care.

Loss:
$18

Preferred solution: Deliver product or service ordered

View full review
Esther A Nkp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Saint Georges, Saint George

Topup declined

Rebtel - Topup declined
Rebtel - Topup declined - Image 2

Why send top-up? It was blocked, so why was the payment blocked?

I need to send top-up to 234813****07, so why is it blocked? I always send top-up to that number.

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Esther A Nkp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Saint Georges, Saint George

Topup declined

Rebtel - Topup declined
Rebtel - Topup declined - Image 2

Why send top-up? Why it declined that is what it is saying.

So I want to know what the problem is with the payment. I want to send top-up 234814****078.

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Angel p Hic

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No le a llegado la recarga ami familiar

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Rebtel - No le a llegado la recarga ami familiar

El pasado día 24 de diciembre le puse una recarga a mi madre y no le ha llegado en cuba , y espero que me resuelvan el problema

Loss:
$60
Pros:
  • Ayuda a mi familiar a que se comunique n
Cons:
  • Que aveces tienes problema en que le llegue la recarga

Preferred solution: Deliver product or service ordered

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PENAJE T

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Slough, Slough

Un accounted international calling minutes

I want my un accounted minutes, that i paid for yesterday, i want to make a international call, now am not happy with your service, i top up yesterday, and i only talked for four hours now, all of the sudden my minutes are up, the in the *** does that happen, if you dont want me to be a member, let me know, instead of you trying to ripp me off, *** in the *** no, dont *** with me in that manner,.. if youre not going to repay me with me my minutes or the money that i apaid yesterday, i dont know whats next left for me to do, but am most sudden i wont recommend anyone else anymore AngryAngryAngryAngry

Loss:
$150
Pros:
  • Give me my money back or minutes that i topped yesterday
Cons:
  • Please give me my minutes back or money back

Preferred solution: Deliver product or service ordered

User's recommendation: I won’t recommend you again if i don’t get get make my international call right

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Jakir H Ano

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Spokane, Washington

929833****

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

When I try to make a call it says my account is restricted. I want you to solve this problem as soon as possible.

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Damiana Azh
map-marker Houston, Texas

No puedo llamar a [GEOGRAPHIC_DATA]

Tengo salgo para llamar y no puedes porque quiero llamar a cuba y no puedo es hecho various intento y no es podido si no que me retorne mi sardo a mi cuenta bancaria ya que no puedes llamar a [GEOGRAPHIC_DATA]

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Diana D Gar
map-marker Eastleigh, Hampshire

I need my £10.00 credit so that I can make my calls

I bought the credit, but it's saying I can't make a call because I don't have credit to make my calls. However, it's showing in my activities that I have £10.00 credit. I need this credit to make this call urgently.

Loss:
$10
Pros:
  • Nil
Cons:
  • Nil

Preferred solution: Full refund

View full review
Gurwinderpal S
map-marker Toronto, Ontario

No voice

Updated by user May 30, 2026

No voice at Indian number

Original review May 15, 2026

I am in [GEOGRAPHIC_DATA]. When I am calling in [GEOGRAPHIC_DATA], this number +919041****78, there is no voice both sides.

I have too much trouble calling my mom's number.

What can I do? This problem has been occurring since last month.

View full review
Ernest W Tst
map-marker Knightdale, North Carolina

Top up on allow access keeps saying failed

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I wanted to send a top-up. I don't have access to a human being that can guide me through your customer service department.

Please assist me with resetting my app so I can send top-ups to individuals.

***

Preferred solution: I would like to have my application working the right way so that I can send top up.

User's recommendation: Request to speak with a live person.

View full review
PEDROL M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pompano Beach, Florida

Hola, puse en mi cuenta la recarga de...

Hola, puse en mi cuenta la recarga de saldo automática a mi cuenta y no me está recargando saldo para llamar. Necesito ayuda.

Preferred solution: tengo problemas con la recarga de minutos en mi cuenta.

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Anonymous
map-marker Anaheim, California

Verify my account

Once I was subscribing for service 3 amounts of 10, 2.50 and 10 dlls were charged to my card please review and provide the refunds

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Farkhonda M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Oslo, Oslo County

Hvorfor jeg er abonnement hus dere, men jeg vil ikke være abonnent.

Hei,

Jeg har ikke abonnement på telefonnumre til Rebtal, men det trekker penger fra meg og sender 375 hver måned fra meg.

Kan dere kansellere det?

Mvh, Farkhonda

Loss:
$6

Preferred solution: Ta av meg fra abonnementet.

User's recommendation: Være passe på at ikke trekke fra kontoen uten å vite om det

View full review

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