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Rebtel

Rebtel

www.rebtel.com
What is your customer experience with Rebtel?

Rebtel Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Rebtel has 1.8 star rating based on 153 customer reviews. Consumers are mostly dissatisfied.

  • 8% of users would likely recommend Rebtel to a friend or colleague.

  • Rating Distribution
  • Pros: Good to call, Good to call with, No ideas.
    Cons: Some time get disconnected, Fraudulent, No help.

View full overview ›

Media from reviews

Rebtel - Recarga móvil
Rebtel - Charged me extra and no one answered the phoneRebtel - Dere har trykket penger fra kontoen min.Rebtel - I want to remove my account from rebtalRebtel - App not workingRebtel - The reason something is wrong i would like to speak to the customer cerviceRebtel - The reason something is wrong i would like to speak to the customer... - Image 2
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Top Rebtel Reviews

Positive Review

"I have package 90 days unlimited but I can't why , I have more then two months remaining my package"

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Nothing more, I want to solve my issue. That's it. I purchased a 90-day unlimited calling package but I could only call for 20 days, then I heard, 'You ran out...

Critical Review

"Unauthorized charges"

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On 7/30/25 $12,99 and $7.99 were taken out of my bank and 7/31/25 $8.49 and $.08 were taken out without authorization. The tech said I would have to talk with...

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Yunior Kas
map-marker Lehigh Acres, Florida

Recarga móvil

Rebtel - Recarga móvil

Hola, en el día de ayer usé una recarga móvil a un familiar en Cuba y no la han recibido. Por favor, necesito saber qué sucede.

View full review
Loss:
$33

Preferred solution: Full refund

Resolved
Siriyakorn M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chiang Rai, Chiang Rai

Resolved: Only Encounter With Rebtel's Support & I don't Want To Go Through That Again.

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Updated by user Nov 06, 2025

They tried to fix one account. But in the end I just crewated new accounts for the new numbers I had.

I lost a couple of USD but it was not worth chasing them.

USe this site to find their contact details and ping them directly. Their web site did not reveal contact info.

Original review Oct 22, 2025
Overall it was quite good. Once I made contact via e-mail, they responded quite fast and allowed me to access my account with the updated number.

My wife's account was in the same state, but then I realised I could simply register anew with my wife's number. This stranded about USD 2, which I can live with.
So we're "back in business".
The timing was quite bad, as I was hit by a cascading set of dependencies just before I went abroad for two weeks. The country I visited can coerce you to give up your phone without what I would call due process, so I deleted a lot of stuff. I should have got a second phone.

Lesson learned.
Before leaving I deleted the password manager on my 6yo phone.

I tested reinstallation and found Android 11 is too old for the Google Play Store version. Urk!
View full review
Hussein A Aya

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Charged me extra and no one answered the phone

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Rebtel - Charged me extra and no one answered the phone

I was charged twice for the same $10 credit product, resulting in a total charge of $20. Please see the attached photos for reference

View full review
Loss:
$10
Cons:
  • Expensive and tricky thing about rebtel is putting auto recharge absolutely disgusting

Preferred solution: Full refund

User's recommendation: I will stop them if they want use Rebtel, I would not recommend them

1 comment
Jezreel Brg

ME TOO . BAD CARD

Tina E Swo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need refund

I mistakenly subscribed monthly and they deducted money from me three times and I didn't use it. So if they can refund the money back for me.

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Preferred solution: Full refund

annie Q Bqz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Watford, Hertfordshire

Want Top Up send to my son in Ghana Tel:- 00233********

Could you transfer the 60 cedis to my son's a

number 00233******** please.

He needs the credit to do something very important please.

Thanks

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Kieara Cje

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Recarga fallida

Mi contacto en Cuba no ha recibido la recarga, le comentan que Rebtel no tiene convenio con cuba pero yo ya verifiqué y la recarga esta cobrada.

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Matina Fhb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Oxford, England

Top up was of £4.00 but not received yet.This money was taken from my account on the 9/10/25. Still not received

I started to use Rebtel on the 9/10/25. Then I top up with amount of £4.00 and this amount was taken from my account but not received in my Rebtel number.

Looking forward to hear from you soon. I.want to use that credit now please

Regards

Mbuya Lucy Muzangaza

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Pros:
  • Refund

Preferred solution: Full refund

Shadai Bhq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I can't connect my rebtel account into my new phone

I recently changed my phone, so I tried to connect my rebtel account on my new phone it says "start" and then when I put my phone number it says "error" so I tried again but on the website, they ask me my phone number and pin, it says that my pin is not correct and when they try sending à code I don't receive anything.

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Ana P Jzi

Quiero revisar llamada de salida

No tengo registrado el Regristro de llamada llame a Cuba hoy por la tarde y no me sale la llamadas realizada después de las 4

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Preferred solution: El registro de llamada de hoy

User's recommendation: Que podamos comunicarnos con el equipo por teléfono

Billie H Ojb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unauthorized charges

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On 7/30/25 $12,99 and $7.99 were taken out of my bank and 7/31/25 $8.49 and $.08 were taken out without authorization. The tech said I would have to talk with Justanswer.

I am getting run around. I am reporting

you to authorities.

Billie humberston scam

View full review
Loss:
$29
Pros:
  • There are no pros
Cons:
  • Take unauthorized payments out of my account

Preferred solution: Full refund

User's recommendation: Scam

Fredia Axf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Overcharges

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Im trying to call your number, but all number numbers are not reachable. What should I do do you have any other number to contact?

Please tell me its an urgent. You guys charge so much money please I need my money back.

View full review
Resolved
Sidi A

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Sidi Mohamed Abdul

Rebtel - Sidi Mohamed Abdul
Updated by user Mar 18, 2025

Company fixed the issue and I have been provided with full refund. I followed your questions in detail.

Original review Mar 18, 2025

I am really happy to join your group I wish everyone good luck thanks so much Wishing everyone success, family and friends.

View full review
Loss:
$8500
Pros:
  • Construction advertisement
  • It is useful if there is money
Cons:
  • Handicrafts

User's recommendation: First of all, I would like to extend my warmest regards and best wishes to you.

Anonymous
map-marker Fort Worth, Texas

Estaf

Recargué para llamar a Cuba con cinco dólares y cuando trato de llamar me dice que no tengo saldo, luego la llamada es 64 centavos, y ahora cuando voy a comprar nuevamente me dice que a 79 creo que está pasando algo con la aplicación y me parece que es una estafa, estoy pensando en eliminarla de mi teléfono, hasta el momento, la he estado usando por un año y iba todo bien, pero ahora está muy mal

View full review

User's recommendation: No hay número para llamar y esto es sumamente molesto

Michael M Kcz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Dere har trykket penger fra kontoen min.

Rebtel - Dere har trykket penger fra kontoen min.

Det har blitt trykket penger fra kontoen min. Det er ikke bare en gang nå. Jeg har blitt trykket to ganger i april og mai.

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User's recommendation: Jeg vil gjerne snakke med kundeservice.

Merle Anj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Having problem with my account

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I have been having this account for long. Now since i have moved back to Ethiopia i could not get access to my account.

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User's recommendation: Please can you help me how i can get access to my account

Karmyn Kkn

Emergency

I have plenty of minutes to make a phone call but Rebtel wont let me make a phone call keep saying u dont have enough minutes

View full review

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