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Rebtel

Rebtel

www.rebtel.com
What is your customer experience with Rebtel?

Rebtel Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Rebtel has a 1.7 star rating from 124 customer reviews, 7% would recommend, and most feedback is unfavorable; many customers request a refund and report blocked accounts or failed calls.

Key Takeaways for Future Customers

  • Check Rebtel reviews and recent complaints before subscribing.
  • Monitor billing and subscriptions closely to avoid unexpected charges.
  • Be prepared to contact support for refunds, top-up problems, or membership cancellation.

Negative Feedback / Risk Areas

  • Frequent customer complaints about billing, unauthorized charges, and refund delays.
  • Calls not connecting, lost minutes, and top-up failures reported.
  • Poor customer service response and issues with auto-ship or membership cancellation.

Positive Feedback

Some users report the service is good to call and a few experienced timely email support to regain account access.

View full overview ›

Media from reviews

Rebtel - Top up send by mistake
Rebtel - Want to log in to my accountRebtel - Topup declinedRebtel - Topup declined - Image 2Rebtel - Topup declinedRebtel - Topup declined - Image 2Rebtel - No le a llegado la recarga ami familiar
View all media ›

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Jakir H Ano

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Spokane, Washington

929833****

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

When I try to make a call it says my account is restricted. I want you to solve this problem as soon as possible.

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Khalid K Utq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Birmingham, England

Top up send by mistake

Rebtel - Top up send by mistake
Updated by user Apr 13, 2026

Kkkkk

Original review Apr 11, 2026

Good afternoon. I sent a top-up by mistake to a different number.

That number is not working anymore.

Please, if it is possible to cancel the transaction or send the top-up to a different number. Thank you.

Loss:
$15

Preferred solution: Full refund

User's recommendation: If is possible to call me me please

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Newton K Fls

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Cardiff, Cardiff

Want to log in to my account

Rebtel - Want to log in to my account

I tried making a call in the morning, but my app wasn't logging in. It kept on giving me an error to contact customer care.

Loss:
$18

Preferred solution: Deliver product or service ordered

View full review
Esther A Nkp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Saint Georges, Saint George

Topup declined

Rebtel - Topup declined
Rebtel - Topup declined - Image 2

Why send top-up? It was blocked, so why was the payment blocked?

I need to send top-up to 234813****07, so why is it blocked? I always send top-up to that number.

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Esther A Nkp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Saint Georges, Saint George

Topup declined

Rebtel - Topup declined
Rebtel - Topup declined - Image 2

Why send top-up? Why it declined that is what it is saying.

So I want to know what the problem is with the payment. I want to send top-up 234814****078.

View full review
Angel p Hic

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No le a llegado la recarga ami familiar

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Rebtel - No le a llegado la recarga ami familiar

El pasado día 24 de diciembre le puse una recarga a mi madre y no le ha llegado en cuba , y espero que me resuelvan el problema

Loss:
$60
Pros:
  • Ayuda a mi familiar a que se comunique n
Cons:
  • Que aveces tienes problema en que le llegue la recarga

Preferred solution: Deliver product or service ordered

View full review
PENAJE T

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Slough, Slough

Un accounted international calling minutes

I want my un accounted minutes, that i paid for yesterday, i want to make a international call, now am not happy with your service, i top up yesterday, and i only talked for four hours now, all of the sudden my minutes are up, the in the *** does that happen, if you dont want me to be a member, let me know, instead of you trying to ripp me off, *** in the *** no, dont *** with me in that manner,.. if youre not going to repay me with me my minutes or the money that i apaid yesterday, i dont know whats next left for me to do, but am most sudden i wont recommend anyone else anymore AngryAngryAngryAngry

Loss:
$150
Pros:
  • Give me my money back or minutes that i topped yesterday
Cons:
  • Please give me my minutes back or money back

Preferred solution: Deliver product or service ordered

User's recommendation: I won’t recommend you again if i don’t get get make my international call right

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PEDROL M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pompano Beach, Florida

Hola, puse en mi cuenta la recarga de...

Hola, puse en mi cuenta la recarga de saldo automática a mi cuenta y no me está recargando saldo para llamar. Necesito ayuda.

Preferred solution: tengo problemas con la recarga de minutos en mi cuenta.

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Farkhonda M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Oslo, Oslo County

Hvorfor jeg er abonnement hus dere, men jeg vil ikke være abonnent.

Hei,

Jeg har ikke abonnement på telefonnumre til Rebtal, men det trekker penger fra meg og sender 375 hver måned fra meg.

Kan dere kansellere det?

Mvh, Farkhonda

Loss:
$6

Preferred solution: Ta av meg fra abonnementet.

User's recommendation: Være passe på at ikke trekke fra kontoen uten å vite om det

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Farkhonda M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Oslo, Oslo County

Hei Jeg har ikke abonnement telefonen...

Hei

Jeg har ikke abonnement telefonen nummere på Rebtal, men det trekker penger fra meg og sender 375 hver måned fra meg.

Kan dere kansellere det.

Mvh Farkhonda

Loss:
$6
Pros:
  • Sender bra
Cons:
  • Unauthorized withdrawal from account

Preferred solution: Full refund

User's recommendation: Be careful not to have money withdrawn from their account without permission.

View full review
Rose K Rlq
map-marker Washington, District Of Columbia

Could not reach anyone on the phone.

I have not been using Rebtel for years, but I still get charged a monthly fee. I don't want to pay for something I am not using. Please stop charging my card.

Loss:
$600

Preferred solution: Full refund

User's recommendation: Not at all.

View full review
Amirra Ycf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Luton, Luton

Ningun resultado positivi

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

An mandado la recarga al numero aquibocado le escribí un email urjentemente. Pero no responden ni resuelben la situation

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Wilbert F Dmt
map-marker Minneapolis, Minnesota

Rebtel me falla

AI Highlights
  • - Automatic charges for added Rebtel numbers are unwanted.
  • - I want online pay only when adding minutes.
  • - Limit the system on my number and delete all data.

Yes, I see many numbers that are automatically added to Rebtel; they charge minutes for them. I don't know these numbers.

Only when I decide to add minutes do I pay online at Rebtel. I want this kind of action. Please limit this system for me. Please delete everything we do on this phone number.

I do not accept automatic payment plans for anyone.

I want you to verify and delete all this form. Thank you very much.

Preferred solution: Rebtel asido recarga unos numéros desde haiti yo no sabia este pago automatiquement

View full review
Jorge L Hfr
map-marker East Hartford, Connecticut

646548****

Quiero cancelar la aplicación porque yo no tengo cuenta con la empresa y se me cobra de mi tarjeta de banco.

Loss:
$39

Preferred solution: Full refund

View full review
Jo S Ldw
map-marker Houston, Texas

Unable to make calls

Error msg: Está numero esta suspendido Same msg is received for all attempted numbers. I suspect it is because I am in Mexico trying to call the U.S., but the app thinks I am in the United States.

Loss:
$3

Preferred solution: I want to use the service. I am unable to call Rebtel or chat as I am told I am inputting my info in the wrong format.

View full review
Eduardo T Kjb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Louisville, Kentucky

I was charged for a service I never received

I paid to add some data to my friend's phone in Cuba. The money was deducted from my card; my friend never received the service.

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