Contact Rebtel Customer Service
Rebtel Phone Numbers and Emails
Customer Service:
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+4 673 386 6991
Rebtel Emails:
Rebtel Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Rebtel Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Rebtel is 46733866991. 44% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday.
Be prepared for the call as Rebtel may ask you for the following information to identify you as a customer: phone number, first and last name or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Rebtel Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Rebtel is 46733866991. 44% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday.
Be prepared for the call as Rebtel may ask you for the following information to identify you as a customer: phone number, first and last name or email.
People call Rebtel mainly because of account, activation/ cancellation, payments and charges.
12% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Rebtel is support@rebtel.com. 96% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as difficult.
How to Contact Rebtel Customer Service?
Contact Information
Rebtel Website:
Rebtel Help Center:
Corporate Office Address:
Rebtel Customer Service Reviews
Overall it was quite good. Once I made contact via e-mail, they responded quite fast and allowed me to access my account with the updated number.
My wife's account was in the same state, but then I realised I could simply register anew with my wife's number. This stranded about USD 2, which I can live with.
So we're "back in business".
The timing was quite bad, as I was hit by a cascading set of dependencies just before I went abroad for two weeks. The country I visited can coerce you to give up your phone without what I would call due process, so I deleted a lot of stuff. I should have got a second phone.
Lesson learned.
Before leaving I deleted the password manager on my 6yo phone.
I tested reinstallation and found Android 11 is too old for the Google Play Store version. Urk!
How Good is Rebtel's Customer Service?
Summary of Rebtel Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Rebtel?
Payments and Charges Question:
- “Have been deducted money twice”
- “Charged differently from quoted amount”
- “Transaction fee”
Account Question:
- “I’m not able to use Rebtel because I can’t login”
- “I have received money come out of my account from you guys. What is going on?”
- “Subscription cancel”
Activation/ Cancellation Question:
- “Auto renew”
- “Cancelling my subscription”
- “Cancel service and Refund money”
Request for Information Question:
- “Need help”
- Trying to update numbers in my account.
- “Can I cancel some number?”
Product/ Service Question:
- “Tech issue”
- “Someone broke into my Rebtel account”
- “I have purchase a international 30days flow and person didn't receive it”
Staff Question:
- “I dont need your service any more”
- “I hope this message finds you well. I recently signed up for your service and made an initial payment of £1 to make calls to Nigeria, but I was unable to make any successful calls. Hoping it was a limitation of the trial,”
- “Hablar costumbres service”
Shipping and Delivery Question:
- “I haven't received confirmation yet but my card”
- “Top up was of £4.00 but not received yet”
- “No puedo agregar una targeta de pago”
Refund Question:
- “Get my refund”
- “Why take money in my accaunt,refund me back”
- “I had a mistake. I need to refund my money.”
Return/ Replace Question:
- “Change numbers”
- “I got changed without my authorization”
- “I need to change my number”
Cards Question:
- “Hi,sorry I filled in the card incorrectly,please refund it”
- “Regards international calling card”
- “Not excepting my card for top up”
Website/ Application Question:
- “No puedo intalar la application”
- “I can not download App again on my phone”
- “App not working”
Other Question:
- “Envíe una recarga a un número equivocado”
- “Por qué envie recarga a un número equivocado”
- “Recarga no resibida desde 01/30/26”
Compare Rebtel Customer Service To
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