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Contact Rebtel Customer Service

How to Reach a Person at Rebtel

Verified Contact Information

Customer Service:

  • +4 673 386 6991
Send Message

Customer Service:

support@rebtel.com

Media:

press@rebtel.com
Press Inquiries

Rebtel Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Rebtel Phone Number
+4 673 386 6991
Average Hold Time
More than 30 min
Most Popular Rebtel Email Address
support@rebtel.com
Rebtel Live Agent Availability
44% of callers successfully reach a real person
Issue Resolution Rate
Low (12% reported full resolution)
Rebtel Customer Service Rating
2.7 out of 5
View full overview

How to Contact Rebtel Customer Service?

How to Contact Rebtel Customer Service?

Rebtel customer service phone number is 4 673 386 6991. You can call this support number to get general information about the company, find out data about payment details, check the status of your subscription plan or choose the option you need in your case. To resolve technical issues, use the indicated rebtel customer service number. The customer care department is available 24/7 and can provide you with support in different languages. Choose the language after the first signal. Sometimes the customer service line can be overloaded with calls. In such a case, you can call later or tend to the other communication method.

Download the rebtel mobile app from the App Store or Google Play. Create the account or complete the login procedure. After that, you can manage your account, check orders, and subscriptions, and receive information about new offers and discounts. To contact the customer representative, you have to use the Rebtel live chat.
You can launch the chat conversation by pressing the red circle on the main page of the application. The online chat is operated by the AI bot and is accessible in several languages. Thus, the responses will appear promptly. Clients can change the settings and the notifications will inform them about the new message in the chat.

To get in touch with the Rebtel contact team, open the website and scroll down the page. Press Contact Support to review the channels of communication with the representatives. You can log in to the account and the system will insert your contact details directly to the online request. The other way is to send the request without the registration. After that you will see the online table. Choose the topic, indicate your name, and email and describe the message. Submit the request and the support team will reach you in a few days.

PissedConsumer Club

Contact Information

Rebtel Website:

Rebtel Help Center:

Corporate Office Address:

Rebtel Networks AB
Jakobsbergsgatan 16
Stockholm, Stockholm 111 44
Sweden

Summary of Rebtel Customer Service Calls

4.2K TOTAL
CALLS
00:00 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Rebtel?

Payments and Charges Question:

  • “Payment”
  • “Recharge”
  • “Continuous charge”

Account Question:

  • “I’m not getting through with the registered local numbers in my account by”
  • “Verify my account”
  • “Keep taking my money from my account”

Activation/ Cancellation Question:

  • “Cancel my service”
  • “Cancellation”
  • “Cancel monthly charge”

Product/ Service Question:

  • “Double purchase”
  • “Top up on allow access keeps saying failed”
  • “No access to calls”

Request for Information Question:

  • “Unconcerned transfer”
  • “Can’t speak to customer service”
  • “Need help”

Refund Question:

  • “Need refund money”
  • “Refund”
  • “Refund payment”

Staff Question:

  • “I dont need your service any more”
  • “I hope this message finds you well. I recently signed up for your service and made an initial payment of £1 to make calls to Nigeria, but I was unable to make any successful calls. Hoping it was a limitation of the trial,”
  • “Hablar costumbres service”

Shipping and Delivery Question:

  • “Didn't receive credit”
  • “I didn't receive my credit purchased”
  • “I haven't received confirmation yet but my card”

Return/ Replace Question:

  • “I like to change the plan I just pay for”
  • “I can't change my phone number. I can't make any payment or send top-up.”
  • “Number change”

Cards Question:

  • “I spend 7 pound in my *** card but the Pakistani minte are not show”
  • “We want to add card on payment but it requires zip code”
  • “Hi,sorry I filled in the card incorrectly,please refund it”

Website/ Application Question:

  • “No puedo intalar la application”
  • “I can not download App again on my phone”
  • “App not working”

Other Question:

  • “Una recarga no recibida”
  • “Issue calling out”
  • “International calls not going through”

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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